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EnglishThis article focuses on the role of social media within organizations and its impact on knowledge management. By addressing this issue the article tackles a blind spot in public relations research and seeks to engage the academy with emerging developments in practice. A new theoretical framework is introduced to guide future studies as well as practice. This integrates research on dialogue from management studies with inter-disciplinary insights linked to complexity science and commons theory. The study places social media in the realm of enabling leadership and highlights how it can contribute to the creation of a knowledge commons in the organization through particular conversational strategies.
Communication and Employee Wisdom: Examining the role of social media in organizational knowledge management, 2012-09-21.
| Autori: | |
| Titolo: | Communication and Employee Wisdom: Examining the role of social media in organizational knowledge management |
| Tipo: | unpublished proceedings paper - contributo in atti di convegno, non pubblicato |
| Lingua: | eng |
| Data di pubblicazione: | 21-set-2012 |
| Pagina iniziale: | 1 |
| Pagina finale: | 29 |
| Numero di pagine: | 29 |
| Keywords: | social media, internal communication, knowledge management, dialogue |
| Abstract: | This article focuses on the role of social media within organizations and its impact on knowledge... management. By addressing this issue the article tackles a blind spot in public relations research and seeks to engage the academy with emerging developments in practice. A new theoretical framework is introduced to guide future studies as well as practice. This integrates research on dialogue from management studies with inter-disciplinary insights linked to complexity science and commons theory. The study places social media in the realm of enabling leadership and highlights how it can contribute to the creation of a knowledge commons in the organization through particular conversational strategies. |
| Citazione: | Communication and Employee Wisdom: Examining the role of social media in organizational knowledge management, 2012-09-21. |
| Appare nelle tipologie: | 4.02 Contributo in atti di convegno (non pubblicato) |
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http://hdl.handle.net/10808/11535
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