The increased opportunity for tourists to be connected to the Internet during the trip, the development of social media, as well as advances in mobile technologies have profoundly affected travel experiences and behaviours. Travel stages (pre-trip, during-trip and post-trip) can overlap with a repositioning of some activities from the pre-trip and post-trip stages to the during-trip step. Therefore, the consumption of travel services becomes particularly important to be managed by travel operators, considering also the rapid progress of mobile tracking technologies. The present study explores the impacts of mobile technologies on travel experience with the purpose of understanding the most appropriate ways to interact with tourists. A qualitative research methodology was adopted to investigate how young adults employ mobile technologies in their travel experiences. The results of this pilot study will be the basis for identifying research questions to be tested in a subsequent research step.

Mobile Technologies Effects on Travel Behaviours and Experiences: A Preliminary Analysis, 2015.

Mobile Technologies Effects on Travel Behaviours and Experiences: A Preliminary Analysis

MAURI, AURELIO GIOVANNI
2015-01-01

Abstract

The increased opportunity for tourists to be connected to the Internet during the trip, the development of social media, as well as advances in mobile technologies have profoundly affected travel experiences and behaviours. Travel stages (pre-trip, during-trip and post-trip) can overlap with a repositioning of some activities from the pre-trip and post-trip stages to the during-trip step. Therefore, the consumption of travel services becomes particularly important to be managed by travel operators, considering also the rapid progress of mobile tracking technologies. The present study explores the impacts of mobile technologies on travel experience with the purpose of understanding the most appropriate ways to interact with tourists. A qualitative research methodology was adopted to investigate how young adults employ mobile technologies in their travel experiences. The results of this pilot study will be the basis for identifying research questions to be tested in a subsequent research step.
Inglese
eTourism: Transforming Mobility: Annual ENTER Conference
22
Lugano
2015
internazionale
Information and Communication Technologies in Tourism 2015
Tussyadiah, Iis; Inversini, Alessandro
507
521
15
978-3-319-14342-2
Switzerland
Springer International Publishing
esperti anonimi
A stampa
Settore SECS-P/08 - Economia e Gestione delle Imprese
2
File in questo prodotto:
File Dimensione Formato  
pubb-mobile2015.pdf

Non accessibile

Dimensione 164.06 kB
Formato Adobe PDF
164.06 kB Adobe PDF   Visualizza/Apri   Richiedi una copia

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10808/12514
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • ???jsp.display-item.citation.isi??? ND
social impact