Academic research (rigor) in alignment with practitioners’ challenges (relevancy) has been advocated as a way of overcoming the ivory tower syndrome. Performance measurement is at the heart of strategic management processes, as it provides a mechanism of demonstrating outcomes. Given the importance of this topic for both theory and practice, this article explores the contribution of academic outputs in terms of academic research outputs (rigor) and current practitioners’ needs (relevancy). Using network analysis and cross-citation bibliometric approaches, a sample of 1155 articles is examined and fourteen clusters are identified. The emergent topics and subtopics from the academic literature are compared to ten insights proposed by Ernst Young to the hotel sector. The findings suggest a good fit between the two approaches together with some gaps. Based from empirical results, nine propositions are articulated.

Hotel performance: Rigor and relevant research topics, 2019.

Hotel performance: Rigor and relevant research topics

Sainaghi, Ruggero;Mauri, Aurelio
2019-01-01

Abstract

Academic research (rigor) in alignment with practitioners’ challenges (relevancy) has been advocated as a way of overcoming the ivory tower syndrome. Performance measurement is at the heart of strategic management processes, as it provides a mechanism of demonstrating outcomes. Given the importance of this topic for both theory and practice, this article explores the contribution of academic outputs in terms of academic research outputs (rigor) and current practitioners’ needs (relevancy). Using network analysis and cross-citation bibliometric approaches, a sample of 1155 articles is examined and fourteen clusters are identified. The emergent topics and subtopics from the academic literature are compared to ten insights proposed by Ernst Young to the hotel sector. The findings suggest a good fit between the two approaches together with some gaps. Based from empirical results, nine propositions are articulated.
Inglese
2019
Elsevier
78
13
26
14
internazionale
esperti anonimi
con ISI Impact Factor
A stampa
Settore SECS-P/08 - Economia e Gestione delle Imprese
Settore SECS-P/07 - Economia Aziendale
4
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10808/27603
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