The purpose of this research is to promote a radical organizational change in public health service in order to improve service quality and image responding to the consumer’s needs. The starting point of the present analysis is the urgent need to compare private dental surgery service and public dental service, in order to identify areas of organizational change in the scope of public service.
Dental Service in Italy: an organizational change action of the public health service, 2009.
Dental Service in Italy: an organizational change action of the public health service
Russo, Vincenzo;
2009-01-01
Abstract
The purpose of this research is to promote a radical organizational change in public health service in order to improve service quality and image responding to the consumer’s needs. The starting point of the present analysis is the urgent need to compare private dental surgery service and public dental service, in order to identify areas of organizational change in the scope of public service.
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